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Terms & Conditions

A legal disclaimer

Terms & Conditions - the basics

Contractor Stays Hull – Short-Term Accommodation

1. Booking & Payment

  • Full payment is required to secure a booking unless otherwise agreed in writing.

  • Weekly rates may apply for longer contractor stays.

  • A security deposit may be required and is refundable after checkout, subject to inspection.

2. Check-In & Check-Out

  • Check-in from 3:00 PM

  • Check-out by 10:00 AM

  • Early check-in / late check-out may be available for an additional fee.

  • Self check-in instructions are provided before arrival.

3. Cancellation Policy

  • Full refund if the booking is cancelled more than 14 days before check-in.

  • No refund for cancellations made 14 days or less prior to arrival.

  • Contractor bookings (weekly/monthly) may follow separate cancellation terms agreed in writing.

4. Guest Responsibility

  • Guests must leave the property in a clean and tidy condition.

  • Damage, missing items or excessive cleaning will result in charges or deductions from the deposit.

  • Only registered guests may stay overnight.

5. House Rules

  • No smoking inside the property.

  • No parties or loud gatherings.

  • Respect neighbours and keep noise to a minimum after 10:00 PM.

  • Pets only allowed if agreed in advance.

  • Keys, parking permits and access devices must be returned at checkout.

6. Safety & Security

  • Doors and windows must be secured when leaving the property.

  • Tampering with fire alarms, safety equipment, Wi-Fi or security devices is strictly prohibited.

7. Lost Property

  • Items left behind can be returned on request; postage costs must be covered by the guest.

8. Liability

  • Contractor Stays Hull is not responsible for loss, theft or damage to personal property.

  • We are not liable for interruptions to utilities or third-party services outside our control.

9. Cleaning & Linen

  • Fresh linen and towels are provided at the start of the stay.

  • Weekly cleaning and linen change is available at extra cost.

10. Parking

  • Where a parking permit is provided, guests are responsible for correct use.

  • All parking fines or vehicle-related charges are the guest’s responsibility.

11. Emergency Stays

  • Urgent bookings may have different payment and cancellation conditions.

  • Immediate access depends on availability and booking details.

12. Acceptance of Terms

  • By making payment, the guest confirms acceptance of these Terms & Conditions.

  • Breach of these terms may result in additional charges or termination of stay without refund.

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